Privacy policy

This Privacy Policy explains how Gaitan Clima Group ("the Company", "we") collects, uses and protects your personal data when you visit gaitanclima.gr or contact us, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek law.

Data controller: Gaitan Clima Group, Nikaia, Attica, Greece. Email: [email protected] · Tel: +30 210 490 0110.

1. Data we collect

Contact form data: full name, email, phone, service of interest and your message.

Technical data: IP address and basic logs, solely for the security and proper operation of the website.

2. Purpose and legal basis

We process your data to respond to your quote or information requests and to provide our services. The legal basis is your consent (form submission), pre-contractual measures at your request and our legitimate interest in website security (Article 6 GDPR).

3. Recipients

We do not sell or rent your data. We may share it with partner providers acting as processors (e.g. email/hosting provider), solely for the above purposes and under appropriate safeguards.

4. Retention

We keep your data only for as long as necessary to handle your request and meet any legal obligations, after which it is securely deleted.

5. Your rights

You have the right to access, rectification, erasure, restriction, objection and portability of your data, and to withdraw consent at any time. To exercise your rights contact [email protected]. You may also lodge a complaint with the Hellenic Data Protection Authority (dpa.gr).

6. Cookies

The website uses only essential/functional cookies. See the Cookie Policy for details.

7. Security

We apply appropriate technical and organisational measures (encrypted HTTPS connection, access control, form anti-spam) to protect your data.

8. Contact

For any question about this policy: [email protected] · +30 210 490 0110.